MANY PATHS LEAD TO ROME
BUT NOT ALL OF THEM DO
Albert Einstein once was quoted: "Anyone who does the same thing over and over again and expects varying results must be insane"
In order to achieve the desired changes, it is essential to partially abandon or at least adapt your procedures, habits and old patterns. Are you ready for this?
What do your clients expect from your practice? Are you prepared for the aesthetic customer?
Are you willing and able to communicate AND market your aesthetic know-how to the outside world? Do you market your skills and services prominently - and does that get noticed by the public? Do you work in an aesthetic environment?
A lasting customer loyalty is difficult to achieve. The competition is getting tougher and tougher.
How do you gain the loyalty of your customers? Are you willing to do what it takes to make it chrystal clear, that the customer satisfaction means everything to you and your team?
What do you do to introduce and sustainably implement customer loyalty measures? How strong is your marketing?
Your employees are the first point of contact, figurehead and source of communication with your clients.
If you do not succeed in getting your team excited and engaged, it will be very difficult to achieve a sustainable success.
We will show you how to animate your team ; for a stronger team spirit - for a greater economic success.
The discounters are on the rise - in aesthetics too. Are you ready for this fight - and can you succeed?
How do you manage to enforce und and preserve a fair price level? How can you emphasize your values. How does that influence your economical situation - and your work-life-balance?
We will find answers.
How does the customer find you? Are you getting noticed on the web, in classic advertising or even at your front door? Is your website dragging customers into your business - or scaring them off?
How easy is it for customers to get hold of you, to make an appointment, to get the information needed?
Is your team trained to communicate with demanding customers?